Your small business may not be big enough to afford a full-time employee to help support your growing needs. I am an Apple Certified Support Professional (ACSP) which, by Apple's definition, is a "help desk professional, technical coordinator, or power user who manages networks or provides technical support for Mac users". ACSP certification verifies that I understand macOS core functionality and that I can configure key services, perform basic troubleshooting, and support multiple Mac users. I am able to provide support for your business in-person or via remote. Remote support is very easy using a built-in MacOS screen sharing program. I can securely view-only or remotely control a Mac computer while the user is sitting in front to witness every move. Additionally, I have a long history of providing automation and workflow solutions to help you find new ways to save time and increase productivity by using software that is built into your computer(s) already. As a long-standing worker in the entertainment industry, I have specific knowledge in audio and video files, audio and video editing software, codecs, file-transfer processes, storage, etc. However, I'm not limited to these areas because many of the same principles apply to all different file types. Here is a small list programs I can easily manipulate and provide workflows, shortcuts, applescripts, and macros for:

Avid Pro Tools
Command line (Terminal)
Apple Mail
Apple Messages
Apple Safari
Google Chrome
Google Docs/Calendar
Microsoft Word, Excel

Almost any shortcut/macro is possible. Connect with me and I'll help to provide the solution. If something can be done manually on the computer, I can almost certainly write a program that will do it faster, more accurately, and best of all it won't get tired doing it. Your employees are great but repetition creates monotony and a computer won't complain about doing a task over and over again.

Let my workflows and automation save you from having to do any manual computer process over and over again.